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In today’s challenging and dynamic business environment where the business model is constantly shifting followed by heightened uncertainty from a still weak global recovery and the impact of the new US president economic policy, many business leaders face a daunting question; What is the next disruptive technology and how do we tackle the disruptor? There are several different interpretations of disruptive technology but there is no singularity and standard definition as disruption doesn’t necessarily associate with a technology trend but involves business strategy across industry segments and markets. To simplify the above statement, any disruption is made up of three core components; process, technology, and people. Although the role of the technology is undeniable but a disruption involves a shift in mindset around the value of products, services, channels, and any aspect of business operations.

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