Reseller opportunities for retailers seeking better CX A retail ‘arms race’ is offering potential for Australian resellers as local retailers rush to embrace customer facing technologies, cloud, big data and mobility. Australian retail sector IT spend set to top $1.24B in 2017 New figures position Australia as the second highest tech spender for the industry vertical in the region after China. The Evolution of Retail Meet Mike Ghasemi, research director for Retail Insights in Asia/Pacific, sitting in IDC’s regional office in Singapore. Find out what he has to say about the rapid digitalization of the retail industry. IDC Reports Asia/Pacific Retail Revenue Grew by $75 Billion from 2010-2016 Perspective: Asia/Pacific Excluding Japan (APeJ) Retail Industry Update, which highlights that the Asia Pacific retail sector grew 13.63% CAGR from 2010 to 2016 Due to cross border e-commerce. Customer experience goes digital Australian Retailer IT Spending to reach $1.24 billion Asia/Pacific retailers are investing in customer-facing technologies, leveraging on cloud infrastructure, and reinventing their stores to become fulfillment centers.